How it Works

Please choose a category below

  • The service
  • Here you will find a complete description of our service, as well as its system requirements and the answers to the Frequently Asked Questions (FAQs).
  • Account, payment, cancellation
  • Here you will find the answers to the questions about your account (creation, management) and your subscription (how to change your collection, your payment details or how to cancel).
  • Technical Problems
  • Any issue with the Player or a single game?
    In this section you will be presented with everything you need to know to properly enjoy our service: how to configure and update your PC, how to cope with download or startup problems, and hot to retrieve information on specific games’ known bugs.