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bhollinsworth
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29 May 2007, 17:55 |
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Joined: 26 Apr 2007, 01:16 Posts: 4
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 Vista Ultimate 64bit UK
Is there anyone on here who is successfully using metaboli while on Vista Ultimate (United Kingdom) 64bit?Many thanks,Ben
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Lemming
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30 May 2007, 18:08 |
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Joined: 22 Nov 2006, 01:24 Posts: 539 Location: UK
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 Re: Vista Ultimate 64bit UK
I'm also pretty interested in this, so if anyone has ANY info, it would be most usefull [:p]
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Doozer
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02 Jun 2007, 11:53 |
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Joined: 13 Apr 2006, 15:11 Posts: 9
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 Re: Vista Ultimate 64bit UK
I am dual booting Vista 64bit ultimate (uk) and xp pro and cannot get Vista to run the metaboli software at all... it kinda starts but crashes out and I've tried everything, compat modes etc etc.
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metafil
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02 Jun 2007, 13:15 |
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Joined: 22 Feb 2005, 18:06 Posts: 2135
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 Re: Vista Ultimate 64bit UK
appologies for not posting before - I missed the post.We are currently not 64bit OS compatible (be it XP or Vista). Though this situation may change in the long term we will not be 64bit compatible in the forseable future.I could give you the reasons, but really it boils down to the tiny 64bit market. Sorry.If you missed the mention about 64bit support in our terms and conditions, we understand. If you have not played any games and are on 64 (we can check both so don't lie) you can request a refund from our support team (email on the help pages).
_________________ Tycoon me Baby
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ally3220
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04 Jun 2007, 14:29 |
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Joined: 02 Dec 2006, 20:47 Posts: 4
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 Re: Vista Ultimate 64bit UK
I have the same problem, I didn't realise you didn't support 64 bit. I have emailed support twice over the last few days but get no reply. Any suggestions?
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kenjar
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12 Jun 2007, 01:39 |
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Joined: 25 Mar 2007, 15:45 Posts: 35
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 Re: Vista Ultimate 64bit UK
I work as a freelancer for several small companies as a freelance technical support agent. Three of those companies recently did survays to see what percentage of the Vista market was purchasing 64-bit or 32-bit. With all due respect to your "tiny market" claims, I beleive your information is poorly researched. The first survay, released in February stated that 15% of their Vista users where purchasing the 64-bit version. The last two where compiled last month (June) and the first one in claimed that 38% of users where 64-bit users and the second claimed that 32% where 64-bit users. The reason many people where not purchasing Vista 64 to begin with was because Intel where not pushing 64-bit support enough, many users where playing it safe, not understanding that all new CPU's supports 64-bit today. Awareness is increasing on the subject, so more users are favoring 64-bit Vista now. I know at least one of these companies intend to run a monthly survay over the next six months to monitor the growth of the 64-bit market. But at the end of the day a thrid of Vista users is a minority, but far for tiny. Perhaps, if you've run survays, the reason it's coming back as tiny is because people are noticing the metaboli doesn't support 64-bit Vista and are simply not signing up because of it? I'm afraid that you guys are going to have to learn that Vista 64-bit is growing alot quicker then you realise. Besides any customer who installs your software, and gets told that you don't support a major new operating system dispite plastering "Vista tested" on your games is going to be disgruntled. ANYONE who works in customer service and technical support knows that people will always complain like crazy when something goes wrong, but never say a thing when everythings going right. You potentally have alot of bad word of mouth PR out there that you're perhaps not factoring in.
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Delket
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15 Jun 2007, 11:19 |
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Joined: 25 Sep 2006, 22:11 Posts: 8
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 Re: Vista Ultimate 64bit UK
Pretty disappointing i must say. Im planning a very nice upgrade order within the next week or 2 and had been keeping an eye on the list of games with the intent of resubscribing when i get it. I've subbed in the past and at the time Firefox wasn't supported which ended up being rather irritating but at least i could get round that. This...not so much.I imagine you'll find plenty of people upgrading to 64 bit in due course particularly as support for it is now getting pretty good, stability problems are lessened and moreover people who actually want 4+ gig of ram have no choice!
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metafil
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16 Jun 2007, 09:47 |
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Joined: 22 Feb 2005, 18:06 Posts: 2135
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 Re: Vista Ultimate 64bit UK
I personally am pushing for 64bit compatibility, but like I said, nothing has yet to be official and it won't happen overnight. this is a complicated program, and Vista really doesn't help.@ kenjar:but to help me could you post a link to the market research that you mentioned? those stats are much much higher than anything else that we've found
_________________ Tycoon me Baby
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kenjar
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17 Jul 2007, 17:47 |
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Joined: 25 Mar 2007, 15:45 Posts: 35
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 Re: Vista Ultimate 64bit UK
Sorry I completely forgot about this thread!Sorry I can't post those result's they where private survays by the companies in question. I'll ask from them to be publically released.In the mean time I'll try and track some some unoffical sales figures. It really doesn't help that Microsoft lumps in the 64-bit and 32-bit figures.
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Ross
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17 Jul 2007, 18:53 |
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Joined: 18 May 2007, 17:01 Posts: 43
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 Re: Vista Ultimate 64bit UK
Quote: I work as a freelancer for several small companies as a freelance technical support agent. Three of those companies recently did [s]survays[/s] surveys to see what percentage of the Vista market was purchasing 64-bit or 32-bit. With all due respect to your "tiny market" claims, I [s]beleive[/s] believe your information is poorly researched. The first [s]survay[/s] survey , released in February stated that 15% of their Vista users where purchasing the 64-bit version. The last two where compiled last month (June) and the first one in claimed that 38% of users where 64-bit users and the second claimed that 32% where 64-bit users. The reason many people where not purchasing Vista 64 to begin with was because Intel where not pushing 64-bit support enough, many users where playing it safe, not understanding that all new CPU's supports 64-bit today. Awareness is increasing on the subject, so more users are favoring 64-bit Vista now. I know at least one of these companies intend to run a monthly [s]survay[/s] surveys over the next six months to monitor the growth of the 64-bit market. But at the end of the day a [s]thrid[/s] third of Vista users is a minority, but far for tiny. Perhaps, if you've run [s]survays[/s] surveys, the reason it's coming back as tiny is because people are noticing the metaboli doesn't support 64-bit Vista and are simply not signing up because of it? I'm afraid that you guys are going to have to learn that Vista 64-bit is growing alot quicker then you realise. Besides any customer who installs your software, and gets told that you don't support a major new operating system dispite plastering "Vista tested" on your games is going to be disgruntled. ANYONE who works in customer service and technical support knows that people will always complain like crazy when something goes wrong, but never say a thing when everythings going right. You potentally have alot of bad word of mouth PR out there that you're perhaps not factoring in. | | |
Eurgh there's more it's not helping my boredom much.
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