Eptica Self Service Module

Consultation

Themes and sub themes

Help - Games-On-Demand

C. Technical problems

IV. Known issues with Player / Game Launch

Available documents

01. Game crashes with ".exe has stopped working"
02. CD detection problem within a game
03. Error "d3d Create Device Failed"
04. Tages activation: "Insufficient Privileges - Error 1275"
06. Downloaded games list empty
08. Player installation troubles to Vista users
10. Error Message: AppletHolder Not Found
11. Green circle but no game start [under construction]
11. Green circle but no game start [under construction] (Copy)

Shortcuts

Most consulted documents

04. Tages activation: "Insufficient Privileges - Error 1275"
02. Installation of the Metaboli Player
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
Titan Quest - Immortal Throne - Invalid CD key error message
11. Green circle but no game start [under construction]
TrackMania United Forever: cannot create online profile
Titan Quest: could not initialize graphics engine
Spellforce 2 – In-game camera gets stuck and immobile
08. Player initializing and Player installation issues
03. How to download and start a game

Best ranked documents

04. Retrieving your password
10. Error Message: AppletHolder Not Found
31. How often do you add new games?
03. How to download and start a game
29. Is the payment secure?
09. How can I download games?
05. Updating the graphics card driver
09. Changing your subscription (upgrade your Collection)
01. Checking the status of your account
Hitman: start-up problem
03. Configuring your Internet Firewall
35. Support
19. Do I need to install the game on my PC?
Tom Clancy's Splinter Cell: message General Protection Fault
02. Tutorial: How to launch a game
04. Tages activation: "Insufficient Privileges - Error 1275"
Legendary - Final level lift
Juiced: game freezes at start-up
01. Game crashes with ".exe has stopped working"
02. CD detection problem within a game
Freelancer: no sound (Copy)
23. Are the games the same as the CD-rom version?
13. Can I set up multiple game downloads?
09. Player initializing and Player installation issues - Files to provide Support with
10. Do I have to download the game every time I want to play it?
Titan Quest: could not initialize graphics engine
11. Deactivating the User Account Control (UAC)
10. Patching, Modding, Cheats*
32. Are the games automatically added to my Metaboli Collection?
04. Managing the space on your hard drive(s)
03a. How to activate a game (activation key / multiplayer key)
03. Payment methods
16. How do I know if my PC is capable of running a game?
26. How can I get the game's manual?
25. Are the games in English?
03b. How to obtain additional activations
36. Specific game problems
05. Accessing your Subscription Number
04. Windows Vista Compatibility
03d. Tages activation
09. Starting Windows in "light" mode
Syberia 2
Titan Quest: Savegames problems with AVK anti-virus
06. Downloaded games list empty
04. Java installation
Prince of Persia - The Sands of Time: black screen or white fog
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
02. Setting a sub-account
02. Changing your personal information and your password
24. Do you update the games with the latest patches?
02. Installation of the Metaboli Player
05. Am I subscribing for a set length of time ?
28. When do I pay?
07. List of supplemental software
12. Disable data execution prevention (DEP) [under construction]
Sniper: Ghost Warrior - invalid key
01. How it works?
Spellforce 2 – In-game camera gets stuck and immobile
Fable: the Lost Chapters
06. How do I cancel?
03e. Starforce activation
01. The game crashes or freezes
34. Troubleshooting
08. Can I reactivate my subscription after I have cancelled?
Imperial Glory: problem with ATI graphics cards
20. Can I keep a game, even if I cancel my subscription?
Titan Quest - Immortal Throne - Invalid CD key error message
37. Required Pc configuration
Assassin's Creed
05. The PC freezes or restarts after a few minutes
Tomb Raider 6 - Angel of Darkness: SYS_ERROR_STRUCTURED_EXCEPTION_HANDLE error
Darkstar One
27. How do I pay?
08. Player installation troubles to Vista users
17. How do I manage the space taken up by the games on my hard drive?
01. Choosing a Game's collection
18. Do I lose my games if I format my hard drive or change computers?
04. Paying online over a secure connection
05. Changing Credit/Debit card
10. How to change your Premium Pack to a Essential Pack or a Chill-out Pack ?
07. Uninstalling the Player
Commandos Strike Force
21. Can I keep my game save-games?
11. Green circle but no game start [under construction]
02. Updating Windows via Windows update
01. Pre-requirements
03. Pre-requirements
08. Re-subscribing
06. Cancelling your subscription
04. The internet disconnects whilst I am playing a game
09. Save Games*
Freelancer: no sound
03. The game is running slow (lots of disk accessing)
02. The game is clipping (sound is repeating and the mouse cursor is blocked)
15. Can I play my Metaboli game collections on several PCs?
02. What are the different types of subscription?
30. Can I play all the Metaboli games?
14. Can I download a game on one PC and play on second PC?
Heroes Of Might And Magic V: impossible to launch the game
Frontlines: Fuel of War
Tom Clancy's Splinter Cell: Pandora Tomorrow: Support Pixel Shader
07. Unsubscribing to the newsletter
06. Game controller problems (pads, joysticks, etc...)
Hitman ? Blood Money: impossible to launch the game
Prince of Persia - Warrior Within: start-up problems
Tom Clancy's Splinter Cell: CD detection problem
Prince of Persia - The Sands of Time: error message at start-up
03. Retrieving your login/email
10. Putting the desktop into 32bit color
06. Updating your version of Direct X
08. Keyboard problems with an ATI driver
08. Player initializing and Player installation issues
07. How can I change my subscription ?
05. Removing a game from your PC
11. How fast do the games download?
33. Do you ever remove games from the collections?
02. How it works
TrackMania United Forever: cannot create online profile
Imperial Glory: problem with NForce graphics cards
Evil Genius: blue screen/crash
04. Which games can I play?
01. Login to your account
01. Creating a sub-account
03c. SecuRom activation
07. The in game sound is crackly or not working at all
01. What is the Metaboli Player?
11. Green circle but no game start [under construction] (Copy)
22. In multiplayer, does your system increase my ping?
08. Optimising internet connection
06. How to manage your favorites
12. Do I have to wait for the download to complete to start playing?
02. Creating an account (login and password)
03. Error "d3d Create Device Failed"
01. General Information
03. What are the benefits of Metaboli gaming?