Eptica Self Service Module

Consultation

Themes and sub themes

Help - Games-On-Demand

B. Account, payment, cancellation

II. How to manage your Metaboli account

Available documents

01. Checking the status of your account
02. Changing your personal information and your password
03. Retrieving your login/email
04. Retrieving your password
05. Accessing your Subscription Number
06. Cancelling your subscription
07. Unsubscribing to the newsletter
08. Re-subscribing
09. Changing your subscription (upgrade your Collection)
10. How to change your Premium Pack to a Essential Pack or a Chill-out Pack ?

Shortcuts

Most consulted documents

04. Tages activation: "Insufficient Privileges - Error 1275"
02. Installation of the Metaboli Player
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
Titan Quest - Immortal Throne - Invalid CD key error message
11. Green circle but no game start [under construction]
TrackMania United Forever: cannot create online profile
Titan Quest: could not initialize graphics engine
Spellforce 2 – In-game camera gets stuck and immobile
08. Player initializing and Player installation issues
03. How to download and start a game

Best ranked documents

04. Retrieving your password
10. Error Message: AppletHolder Not Found
29. Is the payment secure?
31. How often do you add new games?
01. Checking the status of your account
09. Changing your subscription (upgrade your Collection)
03. How to download and start a game
05. Updating the graphics card driver
09. How can I download games?
16. How do I know if my PC is capable of running a game?
35. Support
03. Configuring your Internet Firewall
Hitman: start-up problem
02. Tutorial: How to launch a game
Tom Clancy's Splinter Cell: message General Protection Fault
19. Do I need to install the game on my PC?
Juiced: game freezes at start-up
Titan Quest: could not initialize graphics engine
02. CD detection problem within a game
01. Game crashes with ".exe has stopped working"
Legendary - Final level lift
04. Tages activation: "Insufficient Privileges - Error 1275"
13. Can I set up multiple game downloads?
11. Deactivating the User Account Control (UAC)
04. Managing the space on your hard drive(s)
09. Player initializing and Player installation issues - Files to provide Support with
32. Are the games automatically added to my Metaboli Collection?
25. Are the games in English?
23. Are the games the same as the CD-rom version?
Freelancer: no sound (Copy)
10. Do I have to download the game every time I want to play it?
24. Do you update the games with the latest patches?
03. Payment methods
10. Patching, Modding, Cheats*
03a. How to activate a game (activation key / multiplayer key)
03d. Tages activation
02. Changing your personal information and your password
Prince of Persia - The Sands of Time: black screen or white fog
04. Windows Vista Compatibility
05. Accessing your Subscription Number
Titan Quest: Savegames problems with AVK anti-virus
28. When do I pay?
02. Installation of the Metaboli Player
09. Starting Windows in "light" mode
07. List of supplemental software
Syberia 2
Fable: the Lost Chapters
26. How can I get the game's manual?
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
04. Java installation
02. Setting a sub-account
36. Specific game problems
Spellforce 2 – In-game camera gets stuck and immobile
06. Downloaded games list empty
12. Disable data execution prevention (DEP) [under construction]
03b. How to obtain additional activations
17. How do I manage the space taken up by the games on my hard drive?
Sniper: Ghost Warrior - invalid key
34. Troubleshooting
03e. Starforce activation
Titan Quest - Immortal Throne - Invalid CD key error message
08. Player installation troubles to Vista users
37. Required Pc configuration
Imperial Glory: problem with ATI graphics cards
05. Am I subscribing for a set length of time ?
20. Can I keep a game, even if I cancel my subscription?
06. How do I cancel?
01. Choosing a Game's collection
01. The game crashes or freezes
10. How to change your Premium Pack to a Essential Pack or a Chill-out Pack ?
Assassin's Creed
09. Save Games*
08. Can I reactivate my subscription after I have cancelled?
01. How it works?
Darkstar One
30. Can I play all the Metaboli games?
27. How do I pay?
Heroes Of Might And Magic V: impossible to launch the game
08. Player initializing and Player installation issues
07. Uninstalling the Player
11. Green circle but no game start [under construction]
05. Changing Credit/Debit card
02. Updating Windows via Windows update
06. Game controller problems (pads, joysticks, etc...)
Freelancer: no sound
08. Re-subscribing
06. Cancelling your subscription
Tomb Raider 6 - Angel of Darkness: SYS_ERROR_STRUCTURED_EXCEPTION_HANDLE error
05. The PC freezes or restarts after a few minutes
04. The internet disconnects whilst I am playing a game
18. Do I lose my games if I format my hard drive or change computers?
21. Can I keep my game save-games?
01. Pre-requirements
03. The game is running slow (lots of disk accessing)
Commandos Strike Force
Tom Clancy's Splinter Cell: Pandora Tomorrow: Support Pixel Shader
Frontlines: Fuel of War
04. Paying online over a secure connection
14. Can I download a game on one PC and play on second PC?
02. What are the different types of subscription?
15. Can I play my Metaboli game collections on several PCs?
Hitman ? Blood Money: impossible to launch the game
07. Unsubscribing to the newsletter
Prince of Persia - Warrior Within: start-up problems
03. Pre-requirements
02. The game is clipping (sound is repeating and the mouse cursor is blocked)
05. Removing a game from your PC
Prince of Persia - The Sands of Time: error message at start-up
Tom Clancy's Splinter Cell: CD detection problem
01. General Information
04. Which games can I play?
07. How can I change my subscription ?
06. Updating your version of Direct X
Imperial Glory: problem with NForce graphics cards
08. Keyboard problems with an ATI driver
11. How fast do the games download?
03. Retrieving your login/email
02. How it works
10. Putting the desktop into 32bit color
Evil Genius: blue screen/crash
22. In multiplayer, does your system increase my ping?
TrackMania United Forever: cannot create online profile
01. Login to your account
01. Creating a sub-account
07. The in game sound is crackly or not working at all
01. What is the Metaboli Player?
33. Do you ever remove games from the collections?
11. Green circle but no game start [under construction] (Copy)
06. How to manage your favorites
03c. SecuRom activation
08. Optimising internet connection
12. Do I have to wait for the download to complete to start playing?
02. Creating an account (login and password)
03. Error "d3d Create Device Failed"
03. What are the benefits of Metaboli gaming?