Eptica Self Service Module

Consultation

Themes and sub themes

Help - Games-On-Demand

B. Account, payment, cancellation

I. How to create an account

Available documents

01. Choosing a Game's collection
02. Creating an account (login and password)
03. Payment methods
04. Paying online over a secure connection
05. Changing Credit/Debit card

Shortcuts

Most consulted documents

04. Tages activation: "Insufficient Privileges - Error 1275"
02. Installation of the Metaboli Player
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
Titan Quest - Immortal Throne - Invalid CD key error message
11. Green circle but no game start [under construction]
TrackMania United Forever: cannot create online profile
Titan Quest: could not initialize graphics engine
Spellforce 2 – In-game camera gets stuck and immobile
08. Player initializing and Player installation issues
03. How to download and start a game

Best ranked documents

04. Retrieving your password
10. Error Message: AppletHolder Not Found
31. How often do you add new games?
29. Is the payment secure?
03. How to download and start a game
01. Checking the status of your account
05. Updating the graphics card driver
09. How can I download games?
Hitman: start-up problem
09. Changing your subscription (upgrade your Collection)
03. Configuring your Internet Firewall
35. Support
04. Tages activation: "Insufficient Privileges - Error 1275"
19. Do I need to install the game on my PC?
02. Tutorial: How to launch a game
Juiced: game freezes at start-up
16. How do I know if my PC is capable of running a game?
02. CD detection problem within a game
Tom Clancy's Splinter Cell: message General Protection Fault
01. Game crashes with ".exe has stopped working"
Titan Quest: could not initialize graphics engine
Legendary - Final level lift
13. Can I set up multiple game downloads?
09. Player initializing and Player installation issues - Files to provide Support with
02. Changing your personal information and your password
11. Deactivating the User Account Control (UAC)
32. Are the games automatically added to my Metaboli Collection?
25. Are the games in English?
Freelancer: no sound (Copy)
23. Are the games the same as the CD-rom version?
10. Do I have to download the game every time I want to play it?
04. Managing the space on your hard drive(s)
03a. How to activate a game (activation key / multiplayer key)
10. Patching, Modding, Cheats*
03d. Tages activation
03. Payment methods
03b. How to obtain additional activations
05. Accessing your Subscription Number
04. Windows Vista Compatibility
09. Starting Windows in "light" mode
Syberia 2
Prince of Persia - The Sands of Time: black screen or white fog
Titan Quest: Savegames problems with AVK anti-virus
26. How can I get the game's manual?
06. Downloaded games list empty
04. Java installation
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
02. Setting a sub-account
24. Do you update the games with the latest patches?
36. Specific game problems
28. When do I pay?
Spellforce 2 – In-game camera gets stuck and immobile
02. Installation of the Metaboli Player
07. List of supplemental software
17. How do I manage the space taken up by the games on my hard drive?
Sniper: Ghost Warrior - invalid key
Fable: the Lost Chapters
06. How do I cancel?
05. Am I subscribing for a set length of time ?
03e. Starforce activation
34. Troubleshooting
08. Can I reactivate my subscription after I have cancelled?
30. Can I play all the Metaboli games?
08. Player installation troubles to Vista users
37. Required Pc configuration
01. How it works?
20. Can I keep a game, even if I cancel my subscription?
Titan Quest - Immortal Throne - Invalid CD key error message
01. Choosing a Game's collection
01. The game crashes or freezes
10. How to change your Premium Pack to a Essential Pack or a Chill-out Pack ?
Assassin's Creed
07. Uninstalling the Player
27. How do I pay?
12. Disable data execution prevention (DEP) [under construction]
Darkstar One
08. Player initializing and Player installation issues
Commandos Strike Force
Imperial Glory: problem with ATI graphics cards
04. Paying online over a secure connection
11. Green circle but no game start [under construction]
01. Pre-requirements
09. Save Games*
02. Updating Windows via Windows update
08. Re-subscribing
06. Cancelling your subscription
Tomb Raider 6 - Angel of Darkness: SYS_ERROR_STRUCTURED_EXCEPTION_HANDLE error
Heroes Of Might And Magic V: impossible to launch the game
05. The PC freezes or restarts after a few minutes
04. The internet disconnects whilst I am playing a game
05. Changing Credit/Debit card
Freelancer: no sound
06. Game controller problems (pads, joysticks, etc...)
03. The game is running slow (lots of disk accessing)
02. The game is clipping (sound is repeating and the mouse cursor is blocked)
03. Pre-requirements
02. What are the different types of subscription?
07. Unsubscribing to the newsletter
Frontlines: Fuel of War
21. Can I keep my game save-games?
15. Can I play my Metaboli game collections on several PCs?
18. Do I lose my games if I format my hard drive or change computers?
14. Can I download a game on one PC and play on second PC?
Hitman ? Blood Money: impossible to launch the game
Tom Clancy's Splinter Cell: Pandora Tomorrow: Support Pixel Shader
05. Removing a game from your PC
Prince of Persia - Warrior Within: start-up problems
Tom Clancy's Splinter Cell: CD detection problem
Prince of Persia - The Sands of Time: error message at start-up
01. General Information
10. Putting the desktop into 32bit color
07. How can I change my subscription ?
06. Updating your version of Direct X
04. Which games can I play?
08. Keyboard problems with an ATI driver
11. How fast do the games download?
Imperial Glory: problem with NForce graphics cards
33. Do you ever remove games from the collections?
TrackMania United Forever: cannot create online profile
03. Retrieving your login/email
02. How it works
Evil Genius: blue screen/crash
22. In multiplayer, does your system increase my ping?
01. Login to your account
01. Creating a sub-account
01. What is the Metaboli Player?
07. The in game sound is crackly or not working at all
11. Green circle but no game start [under construction] (Copy)
03c. SecuRom activation
06. How to manage your favorites
02. Creating an account (login and password)
08. Optimising internet connection
12. Do I have to wait for the download to complete to start playing?
03. Error "d3d Create Device Failed"
03. What are the benefits of Metaboli gaming?